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Happy Valley Family Health Team

The Happy Valley Family Health Team is a dynamic team of professionals that provide comprehensive care to residents of St. Marys and the surrounding rural area. The multi-disciplinary team consists of physicians, nurse practitioners, nurses, dietitian, pharmacist, mental health worker, addictions counsellor and administrative support. The team is committed to providing primary healthcare services to the community that are innovative, collaborative and interprofessional.

 

A mask or face covering MUST be worn during your visit to our clinic.  We are unable to provide a mask to all patients.  You are expected to come wearing a mask or non-medical grade face covering of your own.  Click the link for information on how to make your own face covering, as well as how to safely wear a non-medical grade face covering.  A mask or face covering should not be worn by children under the age of 2 or by anyone with a medical condition that prevents them from safely wearing a mask.  If your child is between the ages of 2-5 years old and you feel that they can safely wear a mask or face covering, we encourage this.  

 

 

 

If your doctor has asked you to send a picture prior

to your telemedicine appointment, 

please choose the secure communication system by 

 Ocean by CognisantMD  by choosing link below and follow the directions.  

 

Click here to submit photo.   

 

Disclaimer:  Unsolicited information sent will not be opened or viewed.   Please use link only if the doctor is expecting the information and not as a way of communicating to the doctor.  

 

 

 

 

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FEATURED PROGRAMS/SERVICES

SKIN TREATMENT CLINIC

Please contact front staff to arrange an appointment.

  CANCELLED 

 


PRESCRIPTION RENEWAL REQUEST

Please use this link to send your prescription renewal request.  Allow 5 business days for prescription to reach your pharmacy.  If you need sooner, please call the clinic.

 

Click HERE to send prescription renewal request. 

 

 

 

FLU SHOTS / COVID VACCINE

We will be offering WALK-IN  flu shot clinics at the Pyramid Recreation Centre on:

Friday November 26th.

All flu shot clinics will be offered from 10:00am to 5:30pm.

Please see our Facebook page or our upcoming ad in the local newspaper for full details.

If you have already received your flu shot, please let us know so we can update your records. 

 

COVID-19 Vaccine:

Patients that are age 5-11 year olds can book in the office for Dec 8th from 3:30-7pm.  Please call the clinic to book your appointment.

Book online at covid-19-vaccine-information.aspx or by calling 1-833-753-2098.

Please consider printing and completing this consent form to bring with you to your vaccine appointment to avoid delays: COVID-19 Vaccine Screening and Consent Form

Please read information sheet COVID-19_vaccine_info_sheet.pdf PRIOR to your vaccination.

For proof of vaccination, have your health card ready.  https://covid19.ontariohealth.ca

WALK IN CLINIC

Every Monday (excluding holidays)

2pm - 4pm--CANCELLED UNTIL FURTHER NOTICE (March 16, 2020)

for patients of the Happy Valley Family Health Team

 

 

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TELEPHONE HOURS

Monday to Friday   519-284-3450
8:00am – 12:00pm
1:00pm – 5:00pm

Phones are not answered between 12:00pm and 1:00pm

Closed Saturday, Sunday & Holidays

 

 

OFFICE CLOSED

Dec 3, closed @ 3pm

Dec 24, 2021-all day

Dec 27, 2021-all day

Dec 31, 2021-all day

 

 

Physician/Patient Email Communication.

Click here for Happy Valley FHT Email Consent

 

 

 

AFTER HOURS ASSISTANCE

If you require urgent medical assistance, please go immediately to your nearest hospital’s Emergency Department.

If you require non-urgent medical advice outside of normal business hours, you may contact Telehealth Advisory Services at:

1–866–553–7205 | TTY: 1–866–250–3379

 

 

ZERO TOLERANCE POLICY

Our staff come to work to care for others, not to become victims of violence, threatening behavior, physical, verbal abuse or discrimination.

We operate a ZERO TOLERANCE policy towards abuse of clinic staff.

Anyone attending the clinic who abuses the physician(s), staff, Allied Health Professionals or patients, be it verbally, physically or in any threatening manner whatsoever, will risk removal from the practice list.

In extreme cases, we reserve the right to contact the police to remove offenders from the practice premises.

If you feel you have been treated inappropriately please contact your physician or Kimberly Lang, Executive Director

Blood work HOURS

Provided by LifeLabs

PLEASE CALL TO BOOK AN APPOINTMENT

519-284-3450 ext 3103

Monday, Tuesday, Wed, Thurs & Friday
8:00am – 12:40pm

 

 

INR Clinic

*By appointment*
Tuesdays & Thursdays
9:00am – 11:30am

 

NURSES HOURS

*By appointment*

Suture/staple removal, dressing changes, blood pressure checks, injections, ear syringing

Monday to Friday

9:00am - 12:00pm

2:00pm – 5:00pm

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