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Happy Valley Family Health Team

The Happy Valley Family Health Team is a dynamic team of professionals that provide comprehensive care to residents of St. Marys and the surrounding rural area. The multi-disciplinary team consists of physicians, nurse practitioners, nurses, dietitian, pharmacist, mental health worker, addictions counsellor and administrative support. The team is committed to providing primary healthcare services to the community that are innovative, collaborative and interprofessional.

 

Please note an important change to our Mask Policy at Happy Valley FHT. Due to the high transmissibility of the Omicron variant of COVID-19, we are no longer accepting the use of fabric masks in the clinic. Where possible, please wear a medical style of mask including a procedure/surgical mask or non-fit-tested respirator (N95, KN95) to your booked appointments. If you do not have access to this type of face covering, please wear what you have and our Screener will assist you. Thank you for your cooperation!

Follow this link for mask use advice in the community, including: when to wear a mask, what type of mask to choose, how to improve fit and other factors to consider when wearing a mask.

 

 

Ministry Mask Use Advise

 

 

If your doctor has asked you to send a picture prior

to your telemedicine appointment, 

please choose the secure communication system by 

 Ocean by CognisantMD  by choosing link below and follow the directions.  

 

Click here to submit photo.   

 

Disclaimer:  Unsolicited information sent will not be opened or viewed.   Please use link only if the doctor is expecting the information and not as a way of communicating to the doctor.  

 

 

 

 

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FEATURED PROGRAMS/SERVICES

SKIN TREATMENT CLINIC

Please contact front staff to arrange an appointment.

  CANCELLED 

 


PRESCRIPTION RENEWAL REQUEST

Effective Dec 6, 2021 we will no longer be charging the fee of $15 for medication prescription renewals or accepting phone calls to renew your medication prescriptions.  

Do not call our office for renewals.  If you require a renewal of your prescription, call your pharmacy and notify them of them of the renewal needed.  Please give your pharmacy 5 days notice to renew your prescriptions.  

 

 

FLU SHOTS / COVID VACCINE

If you have already received your flu shot, please let us know so we can update your records. 

 

 

COVID-19 Vaccine:

 

Please consider printing and completing this consent form to bring with you to your vaccine appointment to avoid delays: COVID-19 Vaccine Screening and Consent Form

Please read information sheet COVID-19_vaccine_info_sheet.pdf PRIOR to your vaccination.

For proof of vaccination, have your health card ready.  https://covid19.ontariohealth.ca

WALK IN CLINIC

Every Monday (excluding holidays)

2pm - 4pm--CANCELLED UNTIL FURTHER NOTICE (March 16, 2020)

for patients of the Happy Valley Family Health Team

 

 

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TELEPHONE HOURS

Monday to Friday   519-284-3450
8:00am – 12:00pm
1:00pm – 5:00pm

Phones are not answered between 12:00pm and 1:00pm

Closed Saturday, Sunday & Holidays

 

 OFFICE CLOSED

June 28, 2022 

July 1, 2022 (Holiday)

August 1, 2022 (Holiday)

September 5, 2022 (Holiday)

 

 

Physician/Patient Email Communication.

Click here for Happy Valley FHT Email Consent

 

 

 

AFTER HOURS ASSISTANCE

If you require urgent medical assistance, please go immediately to your nearest hospital’s Emergency Department.

If you require non-urgent medical advice outside of normal business hours, you may contact Telehealth Advisory Services at:

1–866–553–7205 | TTY: 1–866–250–3379

 

 

ZERO TOLERANCE POLICY

Our staff come to work to care for others, not to become victims of violence, threatening behavior, physical, verbal abuse or discrimination.

We operate a ZERO TOLERANCE policy towards abuse of clinic staff.

Anyone attending the clinic who abuses the physician(s), staff, Allied Health Professionals or patients, be it verbally, physically or in any threatening manner whatsoever, will risk removal from the practice list.

In extreme cases, we reserve the right to contact the police to remove offenders from the practice premises.

If you feel you have been treated inappropriately please contact your physician or Kimberly Lang, Executive Director

Blood work HOURS

Provided by LifeLabs

No appointment needed

WALK IN  Hours are Monday to Friday

8:00am – 12:00pm

NO Lifelabs--CLOSED on June 28, 2022

Please proceed to screener and take a number.  If there are no numbers in the basket, then Lifelabs is full for the day.

Previously booked appointments up until June 1st will still be accomodated.

Please have your requisition in hand or have your doctor send to the Lifelabs portal 

by fax 1-905-795-9891 or email:  PatientREQSON@lifeLabs.com

 

INR Clinic

*By appointment*
Tuesdays & Thursdays
9:00am – 11:30am

 

NURSES HOURS

*By appointment*

Suture/staple removal, dressing changes, blood pressure checks, injections, ear syringing

Monday to Friday

9:00am - 12:00pm

2:00pm – 5:00pm

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