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Happy Valley Family Health Team

The Happy Valley Family Health Team is a dynamic team of professionals that provide comprehensive care to residents of St. Marys and the surrounding rural area. The multi-disciplinary team consists of physicians, nurse practitioners, nurses, dietitian, pharmacist, mental health worker, addictions counsellor and administrative support. The team is committed to providing primary healthcare services to the community that are innovative, collaborative and interprofessional.

 

Please note an important change to our Mask Policy at Happy Valley FHT. Due to the high transmissibility of the Omicron variant of COVID-19, we are no longer accepting the use of fabric masks in the clinic. Where possible, please wear a medical style of mask including a procedure/surgical mask or non-fit-tested respirator (N95, KN95) to your booked appointments. If you do not have access to this type of face covering, please wear what you have. 

A mask MUST be worn while in the clinic, please try to remember to have one on BEFORE entering the building.
Active screening for COVID-19 still remains.
Please make sure you check your email (Ocean by CognisantMD) the day before your scheduled appointment. Complete the screening questions and confirm your appointment.
If you screen 'negative', please proceed into the clinic wearing a mask and check in with Reception.
If you screen 'positive', remain in your car and call into the clinic and speak with reception for directions.
DO NOT enter the clinic unless you have received a call to enter.
 

If your doctor has asked you to send a picture prior

to your telemedicine appointment, 

please choose the secure communication system by 

 Ocean by CognisantMD  by choosing link below and follow the directions.  

 

Click here to submit photo.   

 

Disclaimer:  Unsolicited information sent will not be opened or viewed.   Please use link only if the doctor is expecting the information and not as a way of communicating to the doctor.  

 

 

 

 

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FEATURED PROGRAMS/SERVICES

SKIN TREATMENT CLINIC

For Liquid Nitrogen Treatment Only

Please call the clinic to arrange an appointment.

$ 40 cash upon arrival.  If it can be billed to OHIP, you will get a refund.

 

Thurs. Feb 9, 2023

 Dr. Jon Schiedel 1pm -4pm

 

Fri. March 3, 2023

Dr. Tania Wilson 1pm - 4pm


PRESCRIPTION RENEWAL REQUEST

Effective Dec 6, 2021 we will no longer be charging the fee of $15 for medication prescription renewals or accepting phone calls to renew your medication prescriptions.  

Do not call our office for renewals.  If you require a renewal of your prescription, call your pharmacy and notify them of them of the renewal needed.  Please give your pharmacy 5 days notice to renew your prescriptions.  

 

 

FLU SHOTS / COVID VACCINE

 

**** If you have received your flu shot elsewhere other than our clinic or at one of our following flu clinics, please call our clinic to update your records.***

 

 

WALK IN CLINIC

Every Monday (excluding holidays)

2pm - 4pm--CANCELLED UNTIL FURTHER NOTICE (March 16, 2020)

for patients of the Happy Valley Family Health Team

 

 

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TELEPHONE HOURS

Monday to Friday   519-284-3450
8:00am – 12:00pm
1:00pm – 5:00pm

Phones are not answered between 12:00pm and 1:00pm

Closed Saturday, Sunday & Holidays

 

OFFICE CLOSED

February 1, 2023

 

 

 

 

Physician/Patient Email Communication.

Click here for Happy Valley FHT Email Consent

 

 

 

AFTER HOURS ASSISTANCE

If you require urgent medical assistance, please go immediately to your nearest hospital’s Emergency Department.

If you require non-urgent medical advice outside of normal business hours, you may contact Telehealth Advisory Services at:

1–866–553–7205 | TTY: 1–866–250–3379

 

 

ZERO TOLERANCE POLICY

Our staff come to work to care for others, not to become victims of violence, threatening behavior, physical, verbal abuse or discrimination.

We operate a ZERO TOLERANCE policy towards abuse of clinic staff.

Anyone attending the clinic who abuses the physician(s), staff, Allied Health Professionals or patients, be it verbally, physically or in any threatening manner whatsoever, will risk removal from the practice list.

In extreme cases, we reserve the right to contact the police to remove offenders from the practice premises.

If you feel you have been treated inappropriately please contact your physician or Kimberly Lang, Executive Director

Blood work HOURS

Provided by LifeLabs

 

WALK IN hours for bloodwork:

Monday to Friday

8:00am – 12:00pm

***2nd Floor (last door on your left)

 

 

Please have your requisition in hand or have your doctor send to the Lifelabs portal 

by fax 1-905-795-9891 or email:  PatientREQSON@lifeLabs.com

 

INR Clinic

*By appointment*
Tuesdays & Thursdays
9:00am – 11:30am

 

NURSES HOURS

*By appointment*

Suture/staple removal, dressing changes, blood pressure checks, injections, ear syringing

Monday to Friday

9:00am - 12:00pm

2:00pm – 5:00pm

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